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 CMOR...Answering your most important questions

 

Center for Marketing and Opinion Research
E-Newsletter

October 2011

 

CMOR Speaks

Are you looking for a speaker for your next event or meeting? CMOR has professional speakers available. Some of the topics that our speakers can present include: 

  • How to get the most out of your internal web survey. 
  • How to present data in a way that is easy to understand.
  • Quality of Life in Summit, Stark, Medina, or Cuyahoga Counties.   

Contact Amanda for more information.

 

 

 

Now Planning for 2012     

  

What do you need to know in 2012? Do you need to know if the community will support a levy or an issue, what the community thinks and knows about your organization and the services you provide, what needs are not currently being met? CMOR can help!

CMOR is filling up our project schedule for 2012 and we hope to see your organization on it.

 

Schedule your 2012 research in 2011 and receive a 5% discount on your next research project. Please contact Michelle for more information.   

 

 

 

What CMOR Clients are Saying: 

 

"CMOR is masterful at extracting statistical evidence of public opinion and interpreting data in a manner that applies to our agency's needs.  Our DD board has used their research to build public opinion ratings and adjust our position in the market.  Their focus groups and surveys provided the insight required to knowledgeably and successfully pursue continued levy funding from the county's taxpayers.  Their reports made it clear what the voters would support."       

 

Kevin McGee, Senior Director of Marketing and PR, County of Summit Board of DD

    

   

 

 

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EDGE Certification 

 

Happy Halloween! At CMOR, we love numbers. In the spirit of Halloween, here are a few interesting statistics that we found about one of our favorite holidays:

1.    41 million- the number of children ages 5 to 14 who went trick or treating last year.

2.    1.1 billion pounds- 2010 pumpkin production by major pumpkin producing states.  

3.    24.7 pounds- the average number of pounds of candy each American consumed in 2010.

 

In CMOR Team news, October has been a month of change. Our Office Manager, Laura, left to focus on her education full-time. We were sad to see Laura go, but are excited to welcome Nicole Galloway to our team as our new office manager. In other team news, we are excited to announce the expansion of our professional staff in recent weeks. Charles Labelle has joined our team as our new Call Center Manager and Sue Tobias is our new Research Manager. 

These are just some of the things that have been happening at CMOR.  If you need answers to your most important questions, CMOR can help. 

 

Michelle Henry and Amanda Barna
Founding partners of CMOR

 

Case Study: Summit DD Levy Research  

 

levy2CMOR works closely with The County of Summit Board of Developmental Disabilities (Summit DD) on measuring the attitudes and needs of the agency's key stakeholders. These stakeholders include the people they serve, their parents and guardians, Summit DD employers, and the Summit County Community.

 

Summit DD will be placing a levy on the November 2011 ballot. CMOR has been working with Summit DD since last spring in conducting research and analyzing data to help Summit DD successfully pass the levy. The research CMOR conducted included: 

  • A series of questions to measure levy support were included on 2010 and 2011 Summit Poll. The Summit Poll also measured agency perception and awareness.  
  •  A telephone survey in the fall of 2010 of 800 registered voters. This survey not only measured support for the levy and perception of the agency, it also identified the information that Summit County voters wanted to know about the levy.  
  • Focus groups- before the levy marketing campaign was rolled out, we conducted a series of focus groups of undecided voters to see what they thought about the materials and messaging.   
  • Data Modeling- we used data from the telephone surveys as well as past election data from the Board of Elections to develop a model of support and likelihood to vote. The model was used to assign a 'Likelihood to Vote', 'Likelihood to Support', and 'Likelihood to be Undecided' to each voter on the voter registration list so that messaging can be targeted and thus more effective. 
     

If you live in Summit County, please support Issue 25. Summit DD is a great organization that betters the lives of those with developmental disabilities in the community. You can learn more about Issue 25 here.    

Welcome New CMOR Team Members    

 

TrioCMOR is excited to welcome Nicole Galloway, Sue Tobias, and Charles Labelle to the team.

 

Nicole, CMOR's new office manager, has over 13 years of experience in business and office administration as well as Marketing and Client Relations. When you call into CMOR, it's Nicole's friendly voice that you hear on the other end. Nicole oversees the day to day office administration of CMOR including streamlining and developing policies and procedures to assist CMOR staff in meeting targets and deadlines. Nicole also assists with marketing and business development. Nicole believes that a efficient office environment is a key component to a successful company.  

 

Charles, CMOR's new Call Center Manager, brings a dynamic personality to CMOR's growing staff. He has 9 years of experience in call center leadership. Charles over sees the day to day operations of the entire call center and strategizes on how to better the call center. Charles is a firm believer in creating an atmosphere of excellence.

 

Sue, CMOR's new Research Manager, has been with CMOR since the beginning in many different capacities. Sue has over 10 years in survey research; from phone and field interviewing to quality assurance coaching and call center management. Sue's new responsibilities include overseeing CMOR's field operations, and assisting with report development and grant writing. She believes that no goal is unobtainable as long as you have the right team in place.  

  

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The Center for Marketing & Opinion Research is a full service public opinion research firm providing innovative research solutions to non-profits, government agencies, social service organizations, colleges and universities, and hospitals. From telephone, web and mail surveys to field, intercept and key informant interviews as well as focus group administration, CMOR will customize  data collection to meet client needs. We answer our clients most important questions through survey research.  

 

Center for Marketing and Opinion Research | 470 Portage Lakes Dr. | Suite 102 | Akron | OH | 44319